What is the CAREGiver Portal?
The CAREGiver Portal (CleareCare or ClearCareGO) is your access to your schedule - completed and future shifts - as well as client assessments and directions to your client's residence. The Portal is available as an app as well as a website and can be accessed from any device with an internet connection.
Credentials to login -- Email address you have provided to Home Instead upon hire.
Password - Passwords are created during Orientation. Select "forgot password" on the ClearCareGo Login screen and follow the prompt to reset your password.
You can download the ClearCareGo app on any mobile device. Follow the directions below to download today.
Once you have installed the app, you can login with the credentials at the top of this page. The app allows you to view your schedule, client assessments and locations, clock in and out of your shifts and update tasks. For a video tutorial on using the app, click here.
ClearCare Online: Web Version
For any device that does not support the app, you can access the Portal online. By opening your web browser (Chrome, Safari, etc.) you can visit http://app.clearcareonline.com and login with your credentials at the top of this page. You can not clock in and out or update tasks through the web version.