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WHO'S WHO IN THE OFFICE

Have a question or concern but not sure who to call in the office?  Use our directory below to make sure you get in touch with the right person.

CRISTIAN DERSIDAN.

Owner, Home Instead Senior Care

As the owner of the Rhode Island Home Instead franchise, Cris manages the overall operation of the office.  He is available to speak to you regarding  any high importance issues and concerns regarding you, your work and the well-being of our clients.

FRONT DESK.

Patti Brennan

The front desk receptionist will be one of the first voices you hear when calling Home Instead.  When calling, please give a brief overview of what your call is regarding so that she can transfer you to the appropriate staff member.  Our receptionist can assist with mailing log notes, gloves and envelopes to your client’s home and she can also help you with clocking in and out.

SCHEDULING TEAM.

Brittany Manchester (Manager), 

The Staffing Coordinators will be the first voice you hear when calling Home Instead. The Staffing Coordinators handle scheduling changes for both clients and Care Professionals as well as call outs and availability changes. When calling, please give a brief overview of what your call is regarding so you can be transferred to the appropriate staff member. 

ENGAGEMENT TEAM.

Lauren George (Manager), Crystal Dube, Aalok Khadka, Jen Fegason Esteves

The Engagement Team is available to speak to you regarding employment opportunities,

employment concerns and questions about Home Instead’s policies and

procedures as a Care Professional. The Engagement Team also handles all Care Professional training as well as difficulties with the Wellsky PC App, RICaregiver.com, Empower, and telephony. 

CLIENT CARE TEAM.

Jackie Ranieri, R.N. (Director of Nursing), Laina Montes, L.P.N., and Noel "JR" Castillejos

Our Client Care Team handles all client concerns, emergencies and updates.  Please call to speak to your client’s Primary Care Manager any time you would like to provide updates about issues such as a change in condition of a client, concerns about a client’s behavior, etc.   

FAMILY RESOURCE

Noel "JR" Castillejos

JR works with clients and families in the community that are interested in learning more about Home Care services with Home Instead.

PAYROLL AND BILLING.

Paula Leep

Our payroll and billing department can handling all billing and payroll questions.  You may also speak to either Tara or Diane to assist with clocking in and out and other telephony issues.

CNA SCHOOL. 

Taiwo Sodipo-Kuforiji

Tai teaches our in-house CNAS School. Please reach out to Tai if you are a Care Professional interested in becoming a CNA. 

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