Who's Who | RI CAREGiver

WHO'S WHO IN THE OFFICE

VISION

We exist to expand the world’s capacity to care.

MISSION

To serve and honor our clients, families and care professionals by providing extraordinary care with dignity, compassion and respect.

CORE VALUES

Empowerment

Collaboration

Truth, Integrity and Respect

Continuous Learning, Growth and Adaptability

Diversity and Inclusion

Meet the Team

Franchise Owner / President

Cristian Dersidan

Home Instead's mission is to "change the face of aging" in Rhode Island. Non-medical and personal care services provided by trusted Caregivers and CNAs give families the support they need for elder loved ones to remain at home with dignity and respect.

Since 1997, Home Instead staff has grown to over 100 full and part-time employees serving thousands of families in Rhode Island. "My staff shares in my passion for serving the community and delivering on our promise of excellence. Our values are uncompromising as they are the foundation on which our reputation has been built." Since 2017, Cris has been an active member of the board for for the American Parkinson's Disease Association, where he currently serves as Treasurer.

Cris, his management staff, Caregivers, CNAs are privileged everyday to help families by providing home care solutions to the most challenging and difficult aging-in-place decisions families face today.

Billing/Payroll Specialist

Paula Leep

Paula is a CCRI graduate with an Associate in Business Administration and Accounting. She comes to Home Instead with 22 years experience in business/accounting in the Home Care industry and has always found the work interesting and rewarding. Paula is excited to begin her next chapter in her life at Home Instead.

Operations Support

"JR" Noel Castillejos

JR earned a degree in Organizational Communication and has extensive experience in customer relations. He is passionate about having meaningful conversations with clients and finding ways to offer them the best options available. He first experienced the joy of helping others when he took care of his grandmother with her activities of daily living. This satisfaction drove him to search for a career in senior care and is now able to help seniors as a member of the client care team.

CNA Instructor

Taiwo Sodipo-Kuforiji, RN

Taiwo (Tai) is a registered nurse with over 30 years of experience. She is a proud graduate of Rhode Island College and has previously worked as a Director of Nursing as well as a Nursing Home Administrator. She is passionate about working with students that are interested in the field of nursing/ care givers. Tai joined the Home Instead family in October 2023 as a CNA training instructor and looks forward to teaching nursing skills.

Client Care

Director of Nursing & Marketing

Jackie Ranieri, RN

The leader of our dedicated Client Care Team, Jackie, brings 15 years of experience as a Registered Nurse to Home Instead. In addition to Home Care, she has worked in many different settings, including the ICU, Hospice, and Assisted Living. Outside of work, Jackie enjoys traveling, entertaining, and spending time with her family.

Client Care Coordinator

Laina Montes, LPN

Laina joined Home Instead in October 2023. She received her Bachelor's degree in Health Sciences from Excelsior University. She has over a decade of experience as a nurse and has worked in a variety of healthcare settings. Laina understands the difficult transitions that take place for the aging and those who care for them. She prides herself in reducing the stress and streamlining processes. She is most happy setting others up for success, through motivation and coaching while coming up with creative ideas. She cherishes the caregivers who do this valuable work. She is grateful to be part of a team that promotes lifelong wellness and dignity and looks forward to prioritizing and nurturing client relationships.

Client Care Coordinator

Tami Jendzejec

Tami brings years of healthcare experience to her role as a Client Care Coordinator. Prior to Home Instead, she was a donor specialist/ phlebotomist at Rhode Island Blood Center for 14 years. Tami’s dedication and hard work helped her advance from a caregiver in early 2023 to a CNA graduate of our in house CNA training program to a Client Care Coordinator. Tami is the proud mother of three boys and enjoys spending time making memories with her family.

Staffing

Staffing Manager

Brittany Manchester

Brittany joined the Home Instead team in February 2019 as a Caregiver. She became the on-call supervisor shortly after, and getting promoted to Manager in October 2019. Her love for helping people has shined bright through out the years. She reactivated her CNA license by taking the Home Instead CNA course. Brittany loves the idea of letting people age in place and letting things be more personal.

Staffing Coordinator

Dan Borbon

Dan joined the Home Instead Team in November 2024. Dan is a Nurse and worked as a Scheduling Coordinator in another Caregiving agency for more than 4 years. Dan has been in healthcare for more than 2 decades and is excited to begin his journey with Home Instead. Taking care of people has been Dan’s passion.

Staffing Coordinator

Kipp Ohoylan

Kipp joined Home Instead in December 2024. Prior to this, she worked as a Staffing Specialist for 6 years. She aims to support the team by ensuring staffing needs are met for both the elderly and Care Pros. Her joy in helping is paramount, and she is happy to contribute her expertise to ensure everyone is well-supported.

Recruitment and Engagement

Engagement Manager

Courtney Maxwell

Courtney first joined the Home Instead team in January 2023 as a Recruiter. She has more than 15 years experience in management roles and made the transition from the Entertainment and Restaurant industry, to become a recruiter. For the past few years, she has been successful in connecting people with their next career adventure and is grateful to be a part of that journey with them. Prior to working for Home Instead she was a recruiter specializing in Healthcare and Life Science Professionals. Outside of work Courtney enjoys traveling, board games, and spending time with family and friends.

Recruitment Coordinator

Jen Esteves

Jenico joined our Home Instead team in June 2023. Prior to working with Home Instead, Jen worked as a Senior Recruiter for 5 years with Nurses and Allied professionals. Providing compassionate and quality care to others has been important to Jen throughout her career, which has included serving as a Family Health Associate and Registered Nurse in the Department of Health.

Recruiter & Training Coordinator

Sophia Mumma

Sophia joined Home Instead in March of 2025 and is a part of our engagement team. Before coming to Home Instead, Sophia worked as a technical recruiter and has experience matching people to new, fulfilling jobs across several industries. Providing clear communication and compassion to candidates has always been important to her. Sophia is excited about empowering our clients with the support they need to maintain their independence.

Engagement Coordinator

Miliani Garcia

Miliani joined the Home Instead team in July 2024 as the Engagement Coordinator. Prior to Home Instead, she worked in the medical field for five years, and brings experience in medical administration and human resources. She enjoys going to new restaurants, chasing sunsets, and spending time with her family and loved ones in her free time.

Owner: As the owner of the Rhode Island Home Instead franchise, Cris manages the overall operation of the office.

Front Desk: Our front desk receptionist will be the first face you see when joining us at Home Instead. Please reach out to the receptionist if you need to schedule a time to pick up materials or are in need of additional papers for your Client binder.

Client Care: Our Client Care Team works with you to develop your client's Care Plan and is your contact for any concerns or updates regarding your plan of care. Please reach out to our Client Care team if you have questions, concerns, and updates regarding your Client or their home.

Payroll and Billing: Our payroll and billing specialist, Paula, handles any questions or concerns regarding billing, receivables, invoices, payments, etc. Please reach out to our Payroll specialist for any questions regarding your pay, accessing your paycheck email, use of sick time and PTO, mileage, and fuel reimbursements.

Recruitment and Engagement: The Engagement Team works to hire, train, and retain the highest quality Care Professionals in Rhode Island. This team handles all interviews, orientations, and additional training classes for our staff in addition to monitoring compliance for all required documentation. The correct email for all Engagement needs is: HR169@homeinstead.com. Please reach out to the Engagement Team for employment related questions, illnesses, doctor notes, and updating compliance documentation. Documentation for employment should be emailed to the Engagement email address.

Staffing: The Staffing Team works together to match clients with the ideal Care Professional and handle all other scheduling needs including vacation and time-off requests or availability changes. The correct email address for Staffing needs is: Support169@homeinstead.com. Please reach out to the Staffing Team if you need to call out, are running late, are asked by your Client to change your scheduled times, are confirming or requesting shift times, or have any other questions related to your schedule. All time-off requests and availability changes should be emailed to the Staffing email address.

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WHO'S WHO IN THE OFFICE

Meet the Team

Client Care

Staffing

Recruitment and Engagement

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