Clocking In and Out
Clocking in and out: An Overview
It's extremely important that our Care Professionals complete timely clock ins and clock outs on all shits. This includes updating the status of the tasks assigned, and notifying the office of any changes in condition. Although the Wellsky PC App is the preferred method, there are other ways to clock in and out. The list below gives an overview of each method; Please read through and call the office with any questions or concerns.
Wellsky PC App *Preferred method*
The Wellsky PC App is available for download on any mobile device. The app uses geolocation which allows Home Instead to verify location for clocking in and out. For an overview on how to use the app and troubleshoot any issues that may arise, watch the tutorial here: https://youtu.be/f9swolueONM
Telephony from client's home phone
Client's home phone numbers are in our system and recognized by our telephony system. Using the client's home phone, Care Professionals can call 1-888-930-2172 to complete their clock in, clock out, and updating all tasks. By calling from the client's home, we are able to verify that your location when clocking in.
Submitting missed clock in/out form
If no other methods are working, or if you miss a clock in or clock out, you must complete the online form for clock in/out errors and your submission will be addressed by an office staff member. If you are having trouble or would like additional help, you can call the office to schedule a meeting. You can access the form here: https://hipaa.jotform.com/Hisc169/clockinform